CHICAGO-- Patrick Deignan with the Citizens Utility Board says there are a couple things to look for in your phone bill…
“Usually the charges have really vague sounding names in order to blend in with the other charges on your phone bill. A few to look for would be something as generic as ‘download charge’, ‘premium services’, even some ringtone services are guilty of it. The prices usually aren’t that high, coming in at around $10 or less.”
As a result of the vague names and small dollar amount, Deignan says it is important to carefully read your bill every month.
“Read your whole bill every month; if you do see a charge that might be suspicious, make sure you contact the cramming company, then contact your cellular carrier and tell them you are disputing the charges, and also make sure you call the Attorney General’s office and file a complaint with them.”
Deignan says that one way to avoid cramming charges is to carefully read everything you sign up for. If you feel like you have been victimized by scamming companies, go to citizensutilityboard.org